Last updated: March 22, 2026
We stand behind the quality of our tax optimization service. If ATP doesn't deliver real value, we don't want your money. This policy outlines the two ways a refund can be issued.
For customers who haven't yet accessed their documents
You may request a full refund within 7 days of purchase if you have not downloaded or viewed any documents from your account — including your Tax Savings Blueprint PDF or any pre-filled IRS forms.
Once any document has been accessed or downloaded, the service is considered delivered under this option. The filing guarantee below still applies.
Our Guarantee
Save at least 2× what you paid — or get a full refund.
No time limit — applies after you file your taxes
If you implement the strategies from your plan, file your taxes, and your documented tax savings are less than twice what you paid for your package, we will issue a full refund. This guarantee applies to all packages and has no expiration date.
To be eligible, you must:
Refund requests are reviewed manually. We may follow up to verify documentation. Approved refunds are processed within 5 business days.
Email support@accessible-tax-professionals.com with your name, the email address on your account, and which option you are requesting under. For the filing guarantee, please attach your supporting documentation. We will respond within 2 business days.
Contact us at support@accessible-tax-professionals.com.
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